Nkata1Agreement
1.1 These Terms of Use (the "Terms") are a legal agreement between you and the owner of Nkata, the person who runs Nkata from Enugu State, Nigeria ("Nkata", "we", "us"). They apply to the Nkata website, the Android app and the iPhone web app (together, the "Service").
1.2 By creating an account or using the Service, you accept these Terms and our Privacy policy, which explains how we handle personal data. If you do not accept them, please do not use the Service.
1.3 Nothing in these Terms takes away any right you have under the Federal Competition and Consumer Protection Act 2018 or any other Nigerian law that cannot be excluded by agreement.
2Definitions
In these Terms:
- "Account" means your Nkata account, identified by your @username.
- "Content" means anything you send, post or share on the Service: messages, photos, videos, voice notes, status updates, posts, events, comments and channel posts.
- "Coins" means the virtual items used inside Nkata for games, gifts and channel fees.
- "Nkata Plus" means the optional paid membership that removes ads and adds extra features.
- "Spotlight" means a paid listing shown in the Discover tab after Nkata has reviewed it.
- "Admin" means the owner of Nkata; "moderators" are members the admin has chosen to help keep Nkata safe.
3Who can use Nkata, and your account
3.1 Age. You must be at least 13 years old to use Nkata. If you are under 18, you may use Nkata only with your parent's or guardian's permission, and by signing up you confirm you have it.
3.2 Your details. Give a real display name you are entitled to use and an email address you control. You may not pretend to be another person, a business or Nkata.
3.3 Keeping it safe. Keep your password private and turn on 2-step verification if you can. You are responsible for what happens on your Account. Tell us at once if you think someone else has used it.
3.4 Several accounts. Up to three accounts may share one email address, and up to three accounts can be kept on one phone and switched with your fingerprint, screen lock or password.
3.5 Ending your account. You may delete your Account at any time in Settings → Account → Delete account. What happens to your data is explained in the Privacy policy.
4Your content
4.1 It stays yours. You keep ownership of your Content. Chats, groups and status updates are end-to-end encrypted, so Nkata cannot read them.
4.2 Permission to run the Service. You give Nkata a non-exclusive, royalty-free, worldwide permission to store, copy, transmit and display your Content only as needed to run the Service for you and the people you share it with (for example, to deliver a message or show a public post). This permission ends when the Content is deleted from the Service, except for copies other people already received.
4.3 Your responsibility. Share only Content you have the right to share. You are responsible for your Content and for what you send to others.
5Acceptable use
You agree not to use the Service to:
- harass, bully, threaten or intimidate anyone, or encourage violence or self-harm;
- scam, defraud or deceive people, or impersonate any person, business, moderator or Nkata;
- share sexual content involving anyone under 18, or any sexual content without consent;
- spread hate based on ethnicity, religion, sex, disability or any other protected trait;
- send spam, chain messages, or unwanted promotions;
- share someone else's private information without their permission;
- break into accounts or systems, spread malware, overload the Service, or copy it with bots or scrapers;
- cheat in games or exploit errors to obtain coins or rewards;
- break any law of the Federal Republic of Nigeria or the country you are in.
6Reports, moderation and badges
6.1 Reports. You can report a person, message, post or problem from inside the app. When you report someone from a chat, your phone sends the last 10 messages of that chat to Nkata's admins as evidence, as described in the Privacy policy.
6.2 Action we may take. If we reasonably believe the Terms were broken, we may remove Content, give a warning, suspend an Account (for example for 1, 7 or 30 days) or remove it permanently. Where it is safe and lawful to do so, we will tell you why. You may ask us to review a decision by writing to Settings → Report a problem, inside Nkata.
6.3 Badges. A blue badge means the Account was verified by Nkata. A green tick marks a Nkata moderator. Badges are given at Nkata's discretion, cannot be bought or transferred, and may be removed. Copying a badge in a name or photo is impersonation.
6.4 Messages from the Nkata Team. Nkata may send announcements, including photos and videos, to every member. They arrive in your own "Nkata Team" chat, which cannot be replied to. We will never ask for your password or codes there.
7Coins, Nkata Plus, channels and Spotlight
7.1 Coins are a limited permission to use a virtual item inside Nkata. They have no cash value, cannot be exchanged for money or transferred outside Nkata, and are not a deposit or e-money. You can buy them or earn free coins (for example for wins, the daily reward or watching an ad). Coins obtained through cheating, errors or refunded payments may be removed.
7.2 Nkata Plus lasts for the period you paid for (for example 30 or 365 days) and does not renew by itself.
7.3 Paid channels. When you pay a coin fee to join a paid channel, 80% goes to the channel owner and 20% to Nkata.
7.4 Spotlight. A Spotlight listing is reviewed by Nkata before it goes live and runs for the period you chose. If it needs a change, we will ask you to fix it (no refund at that stage, because you can edit and send it again). If we reject it, the payment is refunded automatically. Listings must follow section 5 and may not be misleading. Nkata does not endorse what is listed.
7.5 Prices. Prices are shown in naira in the app before you pay and may change from time to time. A change never affects something you have already paid for.
8Payments and refunds
8.1 Payments are processed by Paystack (or Flutterwave). Your card or bank details go straight to them and never reach Nkata.
8.2 If you were charged but did not receive your coins, Plus or Spotlight listing, or you were charged twice, write to Settings → Report a problem, inside Nkata within 14 days with the payment reference. We will check it with the payment provider and either deliver what you bought or refund you, usually within 7 working days.
8.3 Coins already spent and Plus time already used are not refundable, except where the law requires it or the Service did not work as described.
9The Service, other companies and emergencies
9.1 We work to keep Nkata available and secure, and we may change, add or remove features. If we stop the Service altogether, we will give reasonable notice so you can save your chats.
9.2 Some parts depend on other companies (such as Google sign-in and Drive, Paystack and app stores). Their own terms apply to your use of their services.
9.3 Nkata is not a replacement for emergency calls. It cannot call 112, 199 or any other emergency number.
9.4 Keep a backup of chats that matter to you (Settings → Chat backup). Chats live on your phone, not on our server.
10Nkata's name and software
The Nkata name, logo, design and software belong to Nkata's owner. You may use the Service for your own personal purposes. You may not copy, sell or rebrand it, or try to extract its source code, except as the law expressly allows.
11Warranties and liability
11.1 The Service is provided "as is" and "as available". As far as the law allows, we do not promise that it will be uninterrupted, error-free or suitable for every purpose.
11.2 As far as the law allows, Nkata is not liable for indirect or consequential losses, such as lost profits or lost data you did not back up, and Nkata's total liability to you is limited to the amount you paid Nkata in the 12 months before the claim.
11.3 Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under Nigerian law.
11.4 If you break these Terms or the law and someone makes a claim against Nkata because of it, you agree to cover Nkata's reasonable costs of that claim.
12Suspension and termination
You can stop using Nkata and delete your Account at any time. We may suspend or end your access if you seriously or repeatedly break these Terms, if the law requires it, or to protect other people. Sections 4.3, 7.1, 8, 11 and 13 continue to apply after your Account ends.
13Changes, law and disputes
13.1 Changes. We may update these Terms when Nkata changes or the law requires it. The new version will appear on this page with a new date and version number. If a change is important, we will tell you in the app at least 7 days before it takes effect. If you keep using Nkata after that, you accept the new Terms.
13.2 Law. These Terms are governed by the laws of the Federal Republic of Nigeria.
13.3 Disputes. If you have a problem, please contact us first, and we will try to settle it with you within 30 days. If we cannot, the dispute may be taken to the courts of Enugu State, Nigeria. This does not take away your right to go to a consumer protection body or any other court the law allows.
13.4 General. These Terms and the Privacy policy are the whole agreement between you and Nkata about the Service. If any part is found invalid, the rest stays in force. If we do not enforce a right at once, we have not given it up.
14Contact
Nkata, Enugu State, Nigeria
Email: Settings → Report a problem, inside Nkata
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